Terms & Conditions

Last updated: 5 October 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a binding legal agreement between you and Collabin ("Collabin.ai," "we," "us," or "our"), and govern your use of the Collabin.ai platform, website, mobile applications, and related services (collectively, the "Services").

By registering for or using the Services, you agree to these Terms and applicable guidelines made available to you. Please also read our:

  • • Privacy Policy
  • • User conduct requirements set out in these Terms
  • • Any other guidelines, rules, or policies published on the Services

If you do not agree to these Terms, you must not use the Services. Our Privacy Policy explains how we handle personal information.

1.1 Classification of Users

Collabin.ai connects Brand and Creator account holders (collectively, "Users"). Organisations and authorised representatives use the appropriate Brand or Creator account; they are not separate account types.

Brands / Clients

Companies, agencies, organisations, or individuals seeking to collaborate with Creators to promote products, services, or campaigns.

Creators / Talent

Individuals or entities who create content or provide creative work and may collaborate with Brands.

Communities / Groups

Organisations or collectives may use an appropriate account through an authorised representative.

Agencies / Managers

Representatives acting on behalf of a Brand or Creator must have authority to do so.

Each User acknowledges and agrees that they are solely responsible for their role, obligations, and conduct on the platform.

1.2 Platform Role Disclaimer

Collabin.ai provides a marketplace for Brands and Creators to discover each other, publish campaigns, exchange applications and offers, manage collaborations and deliverables, communicate, and leave reviews. Agreements between Users are their responsibility. Collabin.ai is not a party to those agreements.

1.2.1 No Employment or Agency Relationship

Collabin.ai is not an employer of Creators, Brands, Communities, or Agencies. Users acknowledge and agree that no employment, partnership, joint venture, franchise, fiduciary, or agency relationship exists between them and Collabin.ai as a result of using the Services.

1.2.2 No Responsibility for Off-Platform Dealings

Any agreements, payments, or communications conducted outside of Collabin.ai are made at Users' own risk. Collabin.ai disclaims all liability for disputes, fraud, non-performance, or damages arising from off-platform dealings.

1.3 Authority & Representation

By using the Services, you represent and warrant that:

  • • If you are an individual, you are at least 18 years old and have reached the age of majority in your jurisdiction, and are legally capable of entering into contracts.
  • • If you are registering on behalf of a company, brand, agency, or community, you have full legal authority to bind that entity to these Terms.
  • • You will not misrepresent your identity, role, or affiliation when registering or entering into collaborations.

Community Rules

Profiles, images, campaigns, messages, offers, reviews and linked work must be suitable for a professional collaboration marketplace. Do not post, request, promote or sell sexual or nude content or sexual services; graphic violence, threats, hate or harassment; profanity or slurs; illegal drugs or misuse of controlled substances; alcohol, tobacco, vapes, weapons, gambling or other age-restricted products and activities. Child sexual exploitation and abuse are strictly prohibited.

We screen text automatically and review reports about text and images. We may reject or remove content and suspend accounts. Use the Report or Block controls on profiles, campaigns and messages. For an appeal or child-safety concern, contact dev@collabin.ai. Do not attach or forward illegal imagery in a report.

2. Eligibility and User Accounts

2.1 Eligibility Requirements

To register for and use Collabin.ai, you represent and warrant that:

  • • You are at least 18 years old and have reached the age of majority in your jurisdiction.
  • • You have the legal capacity and authority to enter into binding contracts.
  • • If you are registering on behalf of a company, agency, or organization, you are authorized to bind that entity to these Terms.
  • • Your use of the Services is permitted under applicable laws and is not prohibited in your country of residence.

You may not use Collabin.ai if you are under 18 or have not reached the age of majority in your jurisdiction.

2.2 User Classifications

Brands

Businesses, companies, agencies, or individuals seeking to hire Creators for collaborations, campaigns, or projects.

Creators

Individuals or entities offering creative services, content, or deliverables through the platform.

Communities/Agencies

Groups, networks, or intermediaries may act through an authorised Brand or Creator account.

2.3 Account Creation

  • • Public pages may be browsed without an account. To use account features, sign in with Google or an email sign-in link and provide accurate, up-to-date account information. Some marketplace actions require a completed profile.
  • • You must not impersonate any person, entity, or brand, or misrepresent your affiliation.
  • • Protect the Google or email account you use to sign in, keep sign-in links private, and notify us if you suspect unauthorised account activity.
  • • You agree to immediately notify Collabin.ai of any unauthorized access, suspected breach, or misuse of your account.

2.4 Account Suspension and Termination

Collabin.ai may suspend, restrict, or terminate your account, with or without notice, if:

  • • You violate these Terms or any applicable law
  • • You engage in fraud, misrepresentation, abuse, or circumvention of the platform
  • • Collabin.ai reasonably believes your continued use poses a risk to the platform or its Users

Suspension or termination may result in loss of access to your account and content, and permanent ban from future use of the Services.

3. User Conduct and Responsibilities

By using Collabin.ai, you agree to comply with the following obligations, in addition to all applicable laws and regulations.

3.1 General User Responsibilities

All Users (Brands, Creators, Agencies, and Communities) must not:

  • • Use the Services for any illegal, fraudulent, harmful, or deceptive activity.
  • • Post, share, or transmit any content that is infringing, defamatory, obscene, harassing, discriminatory, hateful, or otherwise objectionable.
  • • Engage in spamming, phishing, malware distribution, or unauthorized data collection.
  • • Misrepresent your identity, credentials, services, or affiliations.
  • • Exploit, reverse-engineer, or interfere with the functionality, security, or integrity of the platform.
  • • Attempt to manipulate reviews, ratings, or algorithms for unfair advantage.

3.2 Brand Responsibilities

Brands agree to:

  • • Clearly define deliverables, timelines, and acceptance criteria before creators initiate work for a project.
  • • Provide Creators with accurate project details, including usage rights, campaign requirements, and applicable restrictions.
  • • Not require Creators to produce or distribute content that is illegal, harmful, discriminatory, sexually explicit, or otherwise violates these Terms.
  • • Not request services outside the agreed scope or force revisions beyond what was contracted.
  • • Respect Creators' intellectual property and usage rights.

3.3 Creator Responsibilities

Creators agree to:

  • • Deliver high-quality, original work consistent with the scope, timeline, and requirements agreed upon.
  • • Not submit plagiarized, stolen, or AI-generated content without disclosure and approval from the Brand.
  • • Maintain professional communication and adhere to deadlines.
  • • Only accept projects they are capable of completing to a professional standard.
  • • Not misrepresent performance metrics, engagement, or audience demographics.
  • • Comply with advertising and disclosure laws (e.g., FTC guidelines, ASA rules).

3.4 Prohibited Transactions

Users are strictly prohibited from engaging in the following through Collabin.ai:

  • • Selling or buying fake followers, engagement, or metrics.
  • • Money laundering, fraudulent chargebacks, or misuse of payment systems.
  • • Promoting violence, hate, adult/explicit content, or illegal products/services.
  • • Offering or requesting services that violate platform policies or applicable law.

Collabin.ai reserves the right to investigate and report suspicious activity to law enforcement or regulatory authorities.

4. Payments, Fees, and Refunds

4.1 Direct Transactions Between Brands and Creators

All financial transactions and agreements made through the Platform are conducted directly between the Brand and the Creator. Collabin.ai is not a party to these agreements and does not process, manage, or guarantee payments.

Payment

Brands are solely responsible for paying Creators the compensation they have agreed upon.

Deliverables

Creators are solely responsible for fulfilling the services or deliverables they have agreed to provide.

Disputes

Any disagreements regarding payment, deliverables, quality, or timing are strictly between the Brand and the Creator.

4.2 Platform Payments

  • • Collabin.ai does not currently collect payments, hold funds, or automatically deduct fees from payments between Users.

4.3 Taxes

  • • Each User is solely responsible for reporting and paying any applicable taxes (income, VAT, sales, or otherwise) arising from their use of the platform.
  • • Users should keep their own payment and tax records. Collabin.ai does not issue payment receipts or file taxes on their behalf.

4.4 Collabin's Role

Collabin.ai provides an online platform that enables Brands and Creators to connect, communicate, and enter into agreements with each other. Collabin.ai is not a party to any contract formed between a Brand and a Creator and does not act as an agent, broker, insurer, or guarantor for either party.

  • • Collabin.ai does not process or hold payments on behalf of Users.
  • • Collabin.ai does not guarantee the performance, quality, timing, or outcome of any services or deliverables agreed upon between Brands and Creators.
  • • Collabin.ai has no control over, and disclaims all liability arising from, agreements, negotiations, or disputes between Users.
  • • Users acknowledge that any risks associated with payments, deliverables, and contract performance rest solely with the Brand and the Creator.

5. Content

5.1 Ownership of Creator Content

  • • Creators retain ownership of their original content unless they agree otherwise in writing.
  • • Brands and Creators must agree the permitted uses, payment conditions, duration, and any transfer of rights in their project terms.
  • • A Brand must not use, publish, or distribute Creator Content beyond the rights the Creator has granted.

5.2 Brand License and Usage Rights

  • • The Brand receives only the licence or ownership rights agreed with the Creator. Using Collabin.ai does not itself transfer ownership or grant a perpetual licence.
  • • If exclusivity, perpetual rights, or ownership transfer is required, these must be explicitly negotiated and agreed in writing before project start.
  • • Brands must not alter, resell, or misrepresent Creator Content outside the scope of the agreed license.

5.3 Copyright Infringement

Collabin.ai respects intellectual property rights and responds to copyright complaints under applicable law.

  • • To report suspected infringement, provide sufficient details to identify the content and your rights through our contact channel below.
  • • Collabin.ai may remove or disable access to allegedly infringing content and may suspend repeat infringers' accounts.

6. Confidentiality

6.1 Confidential Information

"Confidential Information" means any non-public, proprietary, or sensitive information disclosed by one User to another or to Collabin.ai, including but not limited to:

  • • Campaign briefs, creative strategies, budgets, pricing, and compensation terms.
  • • Trade secrets, business plans, customer lists, analytics, and market data.
  • • Personal data (e.g., emails, phone numbers, addresses, payment details).

Users agree to keep all Confidential Information strictly confidential and use such information solely for the purposes of fulfilling obligations under a project agreement.

6.2 Collabin's Confidentiality Obligations

We handle non-public User information as described in our Privacy Policy. Profiles, published campaign briefs, and other public content are not confidential merely because they are uploaded to Collabin.ai. We may disclose non-public information as necessary to:

  • • Operate the platform, support collaborations, and investigate safety reports.
  • • Comply with applicable laws, regulations, or legal processes.
  • • Protect against fraud, abuse, or violations of these Terms.

7. User Responsibilities & Prohibited Conduct

7.1 General Responsibilities of All Users

All Users (Brands and Creators) agree to:

  • • Use Collabin.ai solely for lawful purposes and in accordance with these Terms.
  • • Provide accurate, truthful, and up-to-date information in their profiles, campaigns, and communications.
  • • Fulfill their obligations in good faith, including timely communication, delivery of work, and payment.
  • • Comply with all applicable laws, regulations, and platform policies (including FTC endorsement rules, advertising laws, and privacy regulations).

7.2 Prohibited Conduct

Users may not, under any circumstances:

  • • Use Collabin.ai to engage in fraud, misrepresentation, scams, or unlawful activity.
  • • Bypass account restrictions, misuse messaging, or evade security and moderation controls.
  • • Post or transmit harmful, abusive, discriminatory, obscene, defamatory, or otherwise objectionable content.
  • • Impersonate any person or entity, or misrepresent affiliation with a person or entity.
  • • Upload or distribute viruses, malware, bots, or any other harmful code.
  • • Engage in harassment, hate speech, exploitation, or targeted abuse of other Users.

8. Taxes and Future Paid Features

8.1 Current Service

  • • Collabin.ai does not currently operate transaction billing or paid subscriptions.

8.2 Taxes

  • • Users are solely responsible for determining, reporting, and paying any and all taxes, duties, or levies associated with their use of the platform.
  • • This includes income tax, VAT, sales tax, GST, withholding tax, and self-employment tax.
  • • Collabin.ai does not withhold or remit taxes on behalf of Users, except where legally required.

8.3 Future Paid Features

If paid features are introduced, their prices and applicable terms will be presented before you choose to purchase them.

9. Disputes Between Users

9.1 Initial Negotiation Between Users

In the event of a disagreement regarding deliverables, timelines, or payments, the Brand and Creator must first attempt to resolve the matter directly through the Collabin.ai messaging system.

Both parties are expected to negotiate in good faith and provide supporting evidence (e.g., contracts, briefs, drafts, screenshots).

9.2 Reporting Safety Concerns

You may report suspected fraud, abuse, or violations of these Terms using the available reporting tools or contact channel.

We may review relevant communications and content to enforce platform rules. A moderation decision does not determine the legal rights or payment obligations of the parties, and we do not promise mediation or a binding decision on their commercial dispute.

9.3 Payments and Refunds Between Users

Brands and Creators are responsible for resolving payment and refund questions under their own agreement and applicable law. Collabin.ai does not collect or hold their funds and cannot issue refunds of payments made directly between them.

9.4 Other Remedies

Users may pursue remedies available under their agreement and applicable law. Disputes involving Collabin.ai are addressed in Section 15.

10. Term, Termination, and Account Suspension

10.1 Termination or Suspension by Collabin.ai

Collabin.ai may suspend or terminate a User's account, without notice, if:

  • • The User violates these Terms, community guidelines, or applicable laws.
  • • The User engages in fraud, abuse, harassment, or evades account or safety restrictions.
  • • The User's actions create risk, liability, or reputational harm to Collabin.ai, its Users, or third parties.

Suspension or termination may include removal of campaigns, offers, or content and restrictions on future accounts, subject to applicable law. You may delete your account through account settings or contact us. Some shared history and safety or audit records may remain as explained in the Privacy Policy. Account deletion does not cancel obligations already owed to another User.

10.2 Survival of Obligations

The following provisions will continue in full force and effect after your account is terminated:

  • • Sections 5 and 11 - Content and Intellectual Property
  • • Section 7 – User Responsibilities
  • • Section 8 - Taxes, where applicable
  • • Section 9 - Disputes Between Users
  • • Section 12 – Indemnification
  • • Section 13 – Limitation of Liability
  • • Section 15 – Governing Law & Arbitration

11. Intellectual Property & Content Ownership

11.1 User-Generated Content

  • • Creators retain ownership of all original content they produce, including photos, videos, captions, graphics, and other deliverables, unless otherwise agreed in writing.
  • • Users grant Collabin.ai a non-exclusive, worldwide, royalty-free licence to host, display, reproduce, and transmit content as needed to operate the Services, including displaying content that they make public. This does not grant other Users rights beyond those separately agreed.

11.2 Brand-Owned Content

  • • Brands retain ownership of all intellectual property they provide for campaigns, including logos, trademarks, product images, and marketing materials.
  • • By uploading Brand Content to Collabin.ai, the Brand grants Creators a limited, non-exclusive, revocable license to use such content only as necessary to fulfill campaign deliverables.

11.3 Deliverables & Licensing Between Users

Licensing and ownership of deliverables are governed by the agreement between the Brand and Creator, consistent with Section 5:

  • • Agree the permitted channels, duration, territory, editing rights, and any exclusivity before work begins.
  • • Brands may not resell, sublicense, or commercially exploit deliverables outside the scope of agreed usage rights unless explicitly authorized by the Creator.
  • • Any intended ownership transfer must be expressly agreed in writing and satisfy applicable law, including any agreed payment conditions.

11.4 Takedown Requests

Collabin.ai may remove or restrict access to content in response to valid copyright notices under applicable law.

If you believe content infringes your rights, contact us with information identifying the work, the disputed content, and your authority to act. We will respond to valid takedown requests under applicable copyright laws.

12. Indemnification

12.1 User Obligations

You agree to defend, indemnify, and hold harmless Collabin.ai, its affiliates, directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees) arising out of or related to:

Your Content

Any claim that your User-Generated Content or campaign deliverables infringe, misappropriate, or otherwise violate a third party's intellectual property, privacy, publicity, or other rights.

Your Conduct

Any violation of these Terms, community guidelines, or applicable law by you or through your account.

Your Transactions

Any dispute between you and another User (Brand or Creator), including but not limited to payment disputes, delivery of services, and alleged misrepresentation.

Third-Party Claims

Any claim arising from your misuse of Collabin.ai, including fraud or unauthorized commercial use.

12.3 Survival

Your indemnification obligations under this Section shall survive termination or suspension of your account and continue in full effect.

13. Limitation of Liability

13.1 General Exclusion of Damages

To the maximum extent permitted by law and subject to Section 13.3, Collabin.ai and its affiliates, directors, officers, employees, and agents (the "Collabin.ai Parties") disclaim liability arising from use of the Platform or interactions between Users.

Collabin.ai shall not, under any circumstances, be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost revenue, lost profits, loss of goodwill, reputational harm, or lost opportunities.

13.2 User Responsibility for Conduct

  • • Collabin.ai does not endorse, guarantee, or control the actions, representations, or deliverables of any User (whether Brand or Creator).
  • • All campaigns, agreements, deliverables, and outcomes are solely the responsibility of the contracting Users.
  • • Users agree that any disputes, failures of performance, or contractual breaches shall be resolved exclusively between the Brand and Creator.

13.3 Exceptions

Nothing in this Section shall exclude or restrict liability for:

  • • Death or Personal Injury Caused by Negligence
  • • Fraud or Fraudulent Misrepresentation
  • • Willful Misconduct, Gross Negligence, or Reckless Disregard
  • • Non-Excludable Statutory Rights

13.4 Foreseeability and Risk Allocation

These limitations are intended to allocate risk between Collabin.ai and its Users, subject to applicable law and the exceptions above.

These limitations form an essential and material basis of the bargain between Collabin.ai and its Users. Without them, Collabin.ai would not be able to make the Platform and Services available on the current terms or at the current cost structure.

14. Disclaimer of Warranties

14.1 Platform Provided "As Is"

You expressly acknowledge and agree that your use of Collabin.ai is at your sole risk. The platform, including all content, features, and services, is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, statutory, or otherwise.

14.2 No Guarantees

Collabin.ai makes no warranties or representations regarding:

  • • The accuracy, reliability, completeness, or timeliness of any User-Generated Content, campaign postings, or communications on the platform.
  • • The ability, performance, or conduct of any Brand or Creator, or the outcome of any campaign.
  • • The uninterrupted, secure, or error-free operation of the platform.

14.3 Outcomes and Availability

Users expressly acknowledge and agree that Collabin.ai does not guarantee:

  • • That any particular campaign, collaboration, or engagement facilitated through the platform will lead to increased sales, brand awareness, social media engagement, followers, or any measurable form of business success.
  • • That the platform will be continuously available at all times, without downtime, outages, or maintenance interruptions.
  • • That Brands will find suitable Creators for their campaigns, or that Creators will receive campaign opportunities that match their skills, audience, or preferences.

14.4 Jurisdictional Variations

Some jurisdictions do not allow the exclusion of certain warranties, so some disclaimers in this section may not apply to you. In such cases, Collabin.ai's liability shall be limited to the maximum extent permitted by applicable law.

15. Governing Law & Arbitration

15.1 Governing Law

These Terms, and any disputes or claims arising out of or relating to them, the Platform, or any transaction conducted through the Platform, shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to its conflict of law provisions.

15.2 Binding Arbitration Agreement

The User and Collabin.ai agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, services provided, or any transaction between Users shall be resolved exclusively and finally through binding individual arbitration, rather than in court.

15.3 Class Action & Jury Trial Waiver

To the fullest extent permitted by law, the User and Collabin.ai agree that:

  • • No Class Actions: All disputes shall be resolved on an individual basis. Neither the User nor Collabin.ai shall participate in a class action, collective action, consolidated action, or representative proceeding.
  • • No Judicial Trial: By agreeing to arbitration, both parties waive the right to a judicial trial or to participate in a lawsuit in court.

15.4 Access to Legal Remedies

Subject to applicable law and any valid dispute-resolution agreement, either party may:

  • • Bring an action in small claims court for disputes that qualify
  • • Seek injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened misuse of intellectual property, confidential information, or data security breaches

15.5 Time Limits

Any claim or cause of action arising out of or related to the Platform or these Terms must be filed within one (1) year after such claim arises, unless a longer period is required by applicable law. Otherwise, the claim is permanently barred.

Questions About Our Terms?

If you have any questions about these terms or need clarification on any provisions, please don't hesitate to contact our legal team.

Effective Date: 5 October 2026.