Terms & Conditions

Last updated: 12/10/2025

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a binding legal agreement between you and Collabin.ai Inc. ("Collabin.ai," "we," "us," or "our") and govern your use of the Collabin.ai platform, website, mobile applications, and all related services (collectively, the "Services").

By registering for, accessing, or using the Services in any manner, you agree that you have read, understood, and accept these Terms, as well as our:

  • • Privacy Policy
  • • Acceptable Use Policy
  • • Any other guidelines, rules, or policies published on the Services

Together, these documents are referred to as the "Agreement." If you do not agree to be bound by the Agreement, you must not access or use the Services.

1.1 Classification of Users

Collabin.ai is a collaboration platform that connects different types of users (collectively, "Users"):

Brands / Clients

Companies, agencies, organizations, or individuals seeking to collaborate with creators or communities to promote products, services, or campaigns.

Creators / Talent

Individuals or entities who create, publish, or share content, and who may be engaged by Brands or Communities for collaborations.

Communities / Groups

Organizations, collectives, or networks of people who may collaborate with Brands or Creators.

Agencies / Managers

Representatives acting on behalf of Brands, Creators, or Communities with legal authority to bind them.

Each User acknowledges and agrees that they are solely responsible for their role, obligations, and conduct on the platform.

1.2 Platform Role Disclaimer

Collabin.ai operates exclusively as a neutral online platform designed to connect Brands, Creators, Communities, and Agencies for potential collaborations. Collabin.ai is not a party to, and bears no responsibility for any agreements or communications made between Users.

1.2.1 No Employment or Agency Relationship

Collabin.ai is not an employer of Creators, Brands, Communities, or Agencies. Users acknowledge and agree that no employment, partnership, joint venture, franchise, fiduciary, or agency relationship exists between them and Collabin.ai as a result of using the Services.

1.2.2 No Responsibility for Off-Platform Dealings

Any agreements, payments, or communications conducted outside of Collabin.ai are made at Users' own risk. Collabin.ai disclaims all liability for disputes, fraud, non-performance, or damages arising from off-platform dealings.

1.3 Authority & Representation

By using the Services, you represent and warrant that:

  • • If you are an individual, you are at least 18 years old (or the age of majority in your jurisdiction) and legally capable of entering into contracts.
  • • If you are registering on behalf of a company, brand, agency, or community, you have full legal authority to bind that entity to these Terms.
  • • You will not misrepresent your identity, role, or affiliation when registering or entering into collaborations.

2. Eligibility and User Accounts

2.1 Eligibility Requirements

To register for and use Collabin.ai, you represent and warrant that:

  • • You are at least 18 years of age (or the age of majority in your jurisdiction).
  • • You have the legal capacity and authority to enter into binding contracts.
  • • If you are registering on behalf of a company, agency, or organization, you are authorized to bind that entity to these Terms.
  • • Your use of the Services is permitted under applicable laws and is not prohibited in your country of residence.

If you are under 18 (or the age of majority), you may not use Collabin.ai under any circumstances.

2.2 User Classifications

Brands

Businesses, companies, agencies, or individuals seeking to hire Creators for collaborations, campaigns, or projects.

Creators

Individuals or entities offering creative services, content, or deliverables through the platform.

Communities/Agencies

Groups, networks, or intermediaries that represent multiple Creators or Brands.

2.3 Account Creation

  • • To access the Services, you must create an account using accurate, complete, and up-to-date information.
  • • You must not impersonate any person, entity, or brand, or misrepresent your affiliation.
  • • You are solely responsible for maintaining the confidentiality of your login credentials and for all activity under your account.
  • • You agree to immediately notify Collabin.ai of any unauthorized access, suspected breach, or misuse of your account.

2.6 Account Suspension and Termination

Collabin.ai may suspend, restrict, or terminate your account, with or without notice, if:

  • • You violate these Terms or any applicable law
  • • You engage in fraud, misrepresentation, abuse, or circumvention of the platform
  • • Collabin.ai reasonably believes your continued use poses a risk to the platform or its Users

Suspension or termination may result in loss of access to your account and content, and permanent ban from future use of the Services.

3. User Conduct and Responsibilities

By using Collabin.ai, you agree to comply with the following obligations, in addition to all applicable laws and regulations.

3.1 General User Responsibilities

All Users (Brands, Creators, Agencies, and Communities) must not:

  • • Use the Services for any illegal, fraudulent, harmful, or deceptive activity.
  • • Post, share, or transmit any content that is infringing, defamatory, obscene, harassing, discriminatory, hateful, or otherwise objectionable.
  • • Engage in spamming, phishing, malware distribution, or unauthorized data collection.
  • • Misrepresent your identity, credentials, services, or affiliations.
  • • Exploit, reverse-engineer, or interfere with the functionality, security, or integrity of the platform.
  • • Attempt to manipulate reviews, ratings, or algorithms for unfair advantage.

3.2 Brand Responsibilities

Brands agree to:

  • • Clearly define deliverables, timelines, and acceptance criteria before creators initiate work for a project.
  • • Provide Creators with accurate project details, including usage rights, campaign requirements, and applicable restrictions.
  • • Not require Creators to produce or distribute content that is illegal, harmful, discriminatory, sexually explicit, or otherwise violates these Terms.
  • • Not request services outside the agreed scope or force revisions beyond what was contracted.
  • • Respect Creators' intellectual property and usage rights.

3.3 Creator Responsibilities

Creators agree to:

  • • Deliver high-quality, original work consistent with the scope, timeline, and requirements agreed upon.
  • • Not submit plagiarized, stolen, or AI-generated content without disclosure and approval from the Brand.
  • • Maintain professional communication and adhere to deadlines.
  • • Only accept projects they are capable of completing to a professional standard.
  • • Not misrepresent performance metrics, engagement, or audience demographics.
  • • Comply with advertising and disclosure laws (e.g., FTC guidelines, ASA rules).

3.4 Prohibited Transactions

Users are strictly prohibited from engaging in the following through Collabin.ai:

  • • Selling or buying fake followers, engagement, or metrics.
  • • Money laundering, fraudulent chargebacks, or misuse of payment systems.
  • • Promoting violence, hate, adult/explicit content, or illegal products/services.
  • • Offering or requesting services that violate platform policies or applicable law.

Collabin.ai reserves the right to investigate and report suspicious activity to law enforcement or regulatory authorities.

4. Payments, Fees, and Refunds

4.1 Direct Transactions Between Brands and Creators

All financial transactions and agreements made through the Platform are conducted directly between the Brand and the Creator. Collabin.ai is not a party to these agreements and does not process, manage, or guarantee payments.

Payment

Brands are solely responsible for paying Creators the compensation they have agreed upon.

Deliverables

Creators are solely responsible for fulfilling the services or deliverables they have agreed to provide.

Disputes

Any disagreements regarding payment, deliverables, quality, or timing are strictly between the Brand and the Creator.

4.2 Fees and Deductions

  • • Collabin.ai charges service fees on each transaction, deducted automatically at payout.
  • • Fee structures may vary by User type (Brand vs Creator) and will be disclosed prior to transaction.
  • • By using the Services, you authorize Collabin.ai to deduct its applicable service fees unless agreed upon otherwise.

4.3 Taxes

  • • Each User is solely responsible for reporting and paying any applicable taxes (income, VAT, sales, or otherwise) arising from their use of the platform.
  • • Collabin.ai may provide transaction summaries but does not file or remit taxes on behalf of Users, except as required by law.

4.4 Collabin's Role

Collabin.ai provides an online platform that enables Brands and Creators to connect, communicate, and enter into agreements with each other. Collabin.ai is not a party to any contract formed between a Brand and a Creator and does not act as an agent, broker, insurer, or guarantor for either party.

  • • Collabin.ai does not process or hold payments on behalf of Users.
  • • Collabin.ai does not guarantee the performance, quality, timing, or outcome of any services or deliverables agreed upon between Brands and Creators.
  • • Collabin.ai has no control over, and disclaims all liability arising from, agreements, negotiations, or disputes between Users.
  • • Users acknowledge that any risks associated with payments, deliverables, and contract performance rest solely with the Brand and the Creator.

5. Content

5.1 Ownership of Creator Content

  • • Unless expressly agreed in writing, all content created by a Creator ("Creator Content") remains the sole property of the Creator until they are paid in full.
  • • Upon payment release, the Creator grants the Brand the agreed-upon rights (license or ownership), as outlined in the project terms.
  • • If payment is not released, the Brand has no right to use, publish, or distribute Creator Content in any form.

5.2 Brand License and Usage Rights

  • • By default, upon payment, Brands receive a non-exclusive, worldwide, royalty-free license to use Creator Content for the purpose(s) specified in the project agreement.
  • • If exclusivity, perpetual rights, or ownership transfer is required, these must be explicitly negotiated and agreed in writing before project start.
  • • Brands must not alter, resell, or misrepresent Creator Content outside the scope of the agreed license.

5.6 Infringement & DMCA

Collabin.ai respects intellectual property rights and operates under applicable copyright laws, including the Digital Millennium Copyright Act (DMCA).

  • • If you believe your content has been copied or used in a way that constitutes infringement, you may submit a notice of infringement to Collabin.ai's designated agent.
  • • Collabin.ai may remove or disable access to allegedly infringing content and may suspend repeat infringers' accounts.

6. Confidentiality

6.1 Confidential Information

"Confidential Information" means any non-public, proprietary, or sensitive information disclosed by one User to another or to Collabin.ai, including but not limited to:

  • • Campaign briefs, creative strategies, budgets, pricing, and compensation terms.
  • • Trade secrets, business plans, customer lists, analytics, and market data.
  • • Personal data (e.g., emails, phone numbers, addresses, payment details).

Users agree to keep all Confidential Information strictly confidential and use such information solely for the purposes of fulfilling obligations under a project agreement.

6.3 Collabin's Confidentiality Obligations

Collabin.ai will treat all User information as confidential, except where disclosure is necessary to:

  • • Operate the platform and provide Services (e.g., payment processing, dispute resolution).
  • • Comply with applicable laws, regulations, or legal processes.
  • • Protect against fraud, abuse, or violations of these Terms.

7. User Responsibilities & Prohibited Conduct

7.1 General Responsibilities of All Users

All Users (Brands and Creators) agree to:

  • • Use Collabin.ai solely for lawful purposes and in accordance with these Terms.
  • • Provide accurate, truthful, and up-to-date information in their profiles, campaigns, and communications.
  • • Fulfill their obligations in good faith, including timely communication, delivery of work, and payment.
  • • Comply with all applicable laws, regulations, and platform policies (including FTC endorsement rules, advertising laws, and privacy regulations).

7.4 Prohibited Conduct

Users may not, under any circumstances:

  • • Use Collabin.ai to engage in fraud, misrepresentation, scams, or unlawful activity.
  • • Circumvent the platform's payment, or messaging systems.
  • • Post or transmit harmful, abusive, discriminatory, obscene, defamatory, or otherwise objectionable content.
  • • Impersonate any person or entity, or misrepresent affiliation with a person or entity.
  • • Upload or distribute viruses, malware, bots, or any other harmful code.
  • • Engage in harassment, hate speech, exploitation, or targeted abuse of other Users.

8. Platform Fees, Taxes, and Billing

8.1 Service Fees

  • • Collabin.ai charges a service fee on each transaction between Creators and Brands through the platform.
  • • The applicable service fee percentage or flat rate will be disclosed to Users prior to confirming a transaction.
  • • Collabin.ai reserves the right to adjust service fees at any time, provided that changes will not apply retroactively to transactions already initiated.

8.3 Taxes

  • • Users are solely responsible for determining, reporting, and paying any and all taxes, duties, or levies associated with their use of the platform.
  • • This includes income tax, VAT, sales tax, GST, withholding tax, and self-employment tax.
  • • Collabin.ai does not withhold or remit taxes on behalf of Users, except where legally required.

8.2 Subscriptions and Premium Features

Collabin.ai may offer subscription plans or premium features (e.g., enhanced analytics, priority placement, campaign management tools).

  • • Subscriptions are billed on a recurring basis (monthly or annually, as selected) unless canceled.
  • • Failure to pay subscription fees may result in suspension or limitation of account features until payment is made.

9. Dispute Resolution & Refund Policy

9.1 Initial Negotiation Between Users

In the event of a disagreement regarding deliverables, timelines, or payments, the Brand and Creator must first attempt to resolve the matter directly through the Collabin.ai messaging system.

Both parties are expected to negotiate in good faith and provide supporting evidence (e.g., contracts, briefs, drafts, screenshots).

9.2 Mediation by Collabin.ai

If Users cannot resolve a dispute within 7 calendar days, either party may escalate the dispute to Collabin.ai for mediation.

Collabin.ai may review communications, project briefs, submitted deliverables, and other relevant evidence to make a final and binding decision.

9.4 Refund Policy

Refunds are only available under the following circumstances:

  • • The Creator fails to deliver any agreed-upon work.
  • • The delivered work is materially defective, fraudulent, or violates platform rules.
  • • The Brand cancels a campaign before the Creator has begun work (as determined by Collabin.ai).

Refunds will not be issued for subjective dissatisfaction after deliverables are provided in line with the agreed brief, or delays caused by the Brand.

9.3 Binding Arbitration

If either party disagrees with Collabin.ai's mediation outcome, they may submit the dispute to binding arbitration.

Users waive any right to trial by jury or participation in class actions for disputes arising under these Terms.

10. Term, Termination, and Account Suspension

10.3 Termination or Suspension by Collabin.ai

Collabin.ai may suspend or terminate a User's account, without notice, if:

  • • The User violates these Terms, community guidelines, or applicable laws.
  • • The User engages in fraud, abuse, harassment, or attempts to bypass fees.
  • • The User's actions create risk, liability, or reputational harm to Collabin.ai, its Users, or third parties.

Suspension or termination may include immediate removal of campaigns, offers, or content, and permanent ban from creating new accounts.

10.5 Survival of Obligations

The following provisions will continue in full force and effect after your account is terminated:

  • • Section 5 – Intellectual Property & Licenses
  • • Section 7 – User Responsibilities
  • • Section 8 – Fees, Taxes, and Billing
  • • Section 9 – Dispute Resolution & Refund Policy
  • • Section 12 – Indemnification
  • • Section 13 – Limitation of Liability
  • • Section 15 – Governing Law & Arbitration

11. Intellectual Property & Content Ownership

11.1 User-Generated Content

  • • Creators retain ownership of all original content they produce, including photos, videos, captions, graphics, and other deliverables, unless otherwise agreed in writing.
  • • By posting or uploading content to Collabin.ai, Creators grant Brands and Collabin.ai a limited, worldwide, royalty-free license to use, display, and transmit such content solely for purposes of facilitating campaign execution.

11.2 Brand-Owned Content

  • • Brands retain ownership of all intellectual property they provide for campaigns, including logos, trademarks, product images, and marketing materials.
  • • By uploading Brand Content to Collabin.ai, the Brand grants Creators a limited, non-exclusive, revocable license to use such content only as necessary to fulfill campaign deliverables.

11.3 Deliverables & Licensing Between Users

Unless otherwise specified in the campaign agreement:

  • • Creators grant Brands a non-exclusive, worldwide, royalty-free, perpetual license to use deliverables for marketing, advertising, and promotional purposes across digital and print media.
  • • Brands may not resell, sublicense, or commercially exploit deliverables outside the scope of agreed usage rights unless explicitly authorized by the Creator.
  • • If a campaign specifies full transfer of ownership (a "work for hire"), then the Creator assigns all rights, title, and interest in the deliverables to the Brand upon full payment.

11.6 Takedown Policy (DMCA & Similar Laws)

Collabin.ai respects intellectual property rights and will respond to valid takedown requests under the Digital Millennium Copyright Act (DMCA) or similar laws.

If you believe content on the platform infringes your rights, you may submit a notice to Collabin.ai in accordance with our Copyright Policy.

12. Indemnification

12.1 User Obligations

You agree to defend, indemnify, and hold harmless Collabin.ai, its affiliates, directors, officers, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees) arising out of or related to:

Your Content

Any claim that your User-Generated Content or campaign deliverables infringe, misappropriate, or otherwise violate a third party's intellectual property, privacy, publicity, or other rights.

Your Conduct

Any violation of these Terms, community guidelines, or applicable law by you or through your account.

Your Transactions

Any dispute between you and another User (Brand or Creator), including but not limited to payment disputes, delivery of services, and alleged misrepresentation.

Third-Party Claims

Any claim arising from your misuse of Collabin.ai, including fraud or unauthorized commercial use.

12.3 Survival

Your indemnification obligations under this Section shall survive termination or suspension of your account and continue in full effect.

13. Limitation of Liability

13.1 General Exclusion of Damages

To the maximum extent permitted by law, the Collabin.ai Parties shall not be liable for any damages, losses, or claims arising out of or related to your use of the Platform, services, or interactions with other Users.

Collabin.ai shall not, under any circumstances, be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost revenue, lost profits, loss of goodwill, reputational harm, or lost opportunities.

13.2 User Responsibility for Conduct

  • • Collabin.ai does not endorse, guarantee, or control the actions, representations, or deliverables of any User (whether Brand or Creator).
  • • All campaigns, agreements, deliverables, and outcomes are solely the responsibility of the contracting Users.
  • • Users agree that any disputes, failures of performance, or contractual breaches shall be resolved exclusively between the Brand and Creator.

13.6 Exceptions

Nothing in this Section shall exclude or restrict liability for:

  • • Death or Personal Injury Caused by Negligence
  • • Fraud or Fraudulent Misrepresentation
  • • Willful Misconduct, Gross Negligence, or Reckless Disregard
  • • Non-Excludable Statutory Rights

13.4 Foreseeability and Risk Allocation

Users acknowledge and expressly agree that the limitations of liability and exclusions of damages set forth in this Section represent a fair, reasonable, and negotiated allocation of risk between the parties.

These limitations form an essential and material basis of the bargain between Collabin.ai and its Users. Without them, Collabin.ai would not be able to make the Platform and Services available on the current terms or at the current cost structure.

14. Disclaimer of Warranties

14.1 Platform Provided "As Is"

You expressly acknowledge and agree that your use of Collabin.ai is at your sole risk. The platform, including all content, features, and services, is provided on an "as is" and "as available" basis, without warranties of any kind, whether express, implied, statutory, or otherwise.

14.2 No Guarantees

Collabin.ai makes no warranties or representations regarding:

  • • The accuracy, reliability, completeness, or timeliness of any User-Generated Content, campaign postings, or communications on the platform.
  • • The ability, performance, or conduct of any Brand or Creator, or the outcome of any campaign.
  • • The uninterrupted, secure, or error-free operation of the platform.

14.4 No Guarantees

Users expressly acknowledge and agree that Collabin.ai does not guarantee:

  • • That any particular campaign, collaboration, or engagement facilitated through the platform will lead to increased sales, brand awareness, social media engagement, followers, or any measurable form of business success.
  • • That the platform will be continuously available at all times, without downtime, outages, or maintenance interruptions.
  • • That Brands will find suitable Creators for their campaigns, or that Creators will receive campaign opportunities that match their skills, audience, or preferences.

14.5 Jurisdictional Variations

Some jurisdictions do not allow the exclusion of certain warranties, so some disclaimers in this section may not apply to you. In such cases, Collabin.ai's liability shall be limited to the maximum extent permitted by applicable law.

15. Governing Law & Arbitration

15.1 Governing Law

These Terms, and any disputes or claims arising out of or relating to them, the Platform, or any transaction conducted through the Platform, shall be governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law provisions.

15.2 Binding Arbitration Agreement

The User and Collabin.ai agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Platform, services provided, or any transaction between Users shall be resolved exclusively and finally through binding individual arbitration, rather than in court.

15.5 Class Action & Jury Trial Waiver

To the fullest extent permitted by law, the User and Collabin.ai agree that:

  • • No Class Actions: All disputes shall be resolved on an individual basis. Neither the User nor Collabin.ai shall participate in a class action, collective action, consolidated action, or representative proceeding.
  • • No Judicial Trial: By agreeing to arbitration, both parties waive the right to a judicial trial or to participate in a lawsuit in court.

15.6 Exceptions to Arbitration

Notwithstanding the above, either party may:

  • • Bring an action in small claims court for disputes that qualify
  • • Seek injunctive or equitable relief in a court of competent jurisdiction to prevent actual or threatened misuse of intellectual property, confidential information, or data security breaches

15.7 Time Limits

Any claim or cause of action arising out of or related to the Platform or these Terms must be filed within one (1) year after such claim arises, unless a longer period is required by applicable law. Otherwise, the claim is permanently barred.

Questions About Our Terms?

If you have any questions about these terms or need clarification on any provisions, please don't hesitate to contact our legal team.

Effective Date: These Terms of Service are effective as of 12/10/2025 and apply to all users of the Collabin.ai platform.